JAKARTA – The Raksa Nugraha Indonesia Consumer Protection Award (ICPA) is not limited to recognizing business actors responsible for protecting consumers.
The Head of the National Consumer Protection Agency (BPKN) conveyed this statement Rizal E. Halim in the Awarding of Raksa Nugraha ICPA in Jakarta, Monday (30/11/2020).
“Of course, BPKN considers it necessary to give recognition for the achievements of business actors who are responsible and show excellent performance in carrying out their obligations to protect consumers,” he explained.
Rizal added, the awarding of Raksa Nugraha was motivated by the condition of implementing consumer protection, which has not been optimal in protecting consumers since the Consumer Protection Law came into effect 20 years ago.
“Raksa Nugraha also has the meaning of consumer protection. Consumers are a gift, there are no consumers, so there will be no business actors,” he explained.
Implementing the 2020 ICPA has been in progress since June 2020, starting with a launch until the determination of the ranking in August 2020.
Unlike last year, this year it held the ranking of Raksa Nugraha in two categories, the Private Entity Category (Business Entity / BUMN / BUMD). Meanwhile, the Public Entity Category (including the Central Government, in this case Ministries / Institutions or Local Government in this case the Provincial Government).
Participants who took part in this competition also experienced an increase from last year 31 participants. In 2020, the ICPA rating results were achieved by nine private entities and five public entities, the private entity rating category, PT Petrokimia Gresik and PT Angkasa Pura II (Persero) getting the Diamond category.
Then, Surabaya PHC Hospital (PT Pelindo Husada Citra), PT Indonesian Classification Bureau (PT BKI), and PT Realta Cakradarma, PT Pembangunan Jaya Ancol and PT Tazkiyah Global Mandiri won Gold.
PT Kreasi Prima Nusantara and PT Panen Lestari Indonesia won the Silver category. And for the ranking category of public entities, the Indonesian Food and Drug Supervisory Agency (BPOM RI) gets the Platinum category. The Goods or Services Procurement Policy Institute (LKPP) gets the Gold category.
Then, Semarang BPSMB and West Java Province Disperindag received the Silver category, and East Java Province Disperindag received the Bronze category.
“The next Raksa Nugraha can invite more stakeholders and participants to encourage empowerment and consumer protection programs in Indonesia,” said Rizal.
Anang Fadhilah
